Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Join the Adventure with Ponto Beach Bros Today!
Reach out to us for handcrafted beverages, event catering, and custom merchandise. Let’s create unforgettable moments together!
✓ Experience the joy of our kid-powered business at your next event or gathering.
✓ Support local entrepreneurs and enjoy premium beverages made with love.
**At Ponto Beach Bros, we value your feedback and inquiries. Reach out to us anytime, and we’ll get back to you as soon as possible!**
Contact us today to learn more about our seasonal beverages and event catering services! We are excited to help you create memorable moments with our kid-powered business.
Thank you for visiting Ponto Beach Bros! We are thrilled to share our journey with you. If you have any questions, comments, or would like to book us for your next event, please don’t hesitate to reach out. Our team is dedicated to providing you with the best service and delicious beverages that reflect our passion for quality and community. We look forward to hearing from you and making your event special with our handcrafted drinks!
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For inquiries, please fill out the contact form below, and we will respond promptly! Your satisfaction is our priority, and we can’t wait to serve you.